Returns

Returns Policy: Please request assistance or samples if you are on doubt about the size you require.  Once your order is printed/embroidered it is not suitable for re-sale and therefore cannot be returned. GARMENTS ARE BESPOKE.  There may be some garment colour variation and not all garments may be an exact colour match.

PRINTED OR EMBROIDERED FOR YOU AND THEREFORE NON-RETURNABLE.

For Pony Club Officials if packs of badges are returned they must be returned as full packs, undamaged in original packaging. There will be a card refunding charge of 5%.  Customers must inform Wainwright Screenprint by email that they wish to make a return prior to returning the item and they must include the returns document supplied by Wainwright Screenprint inside the packaging.  Returns made without this document will not be refunded.  Goods may only be returned if they are not bespoke and must be returned within 30 days of purchase.  

IMPORTANT For all returns kindly contact us before making a return, we will not accept returns without our authorised documents which you must include inside any return package.  Goods returned without authorised documents from us will not be accepted.